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Housing Counseling FAQ


Default Mortgage Counseling Questions and Answers:

The prospects for positive resolution are greatly increased when working with a housing counselor. Our knowledgeable and experienced counselors work with mortgage companies on a daily basis and thoroughly understand the foreclosure process.

Yes, we have been approved by the U.S. Department of Housing and Urban Development as a comprehensive housing counseling agency since 1974.

No. While our housing counselors will do everything they can to help our clients find a favorable outcome, we have found that the most successful resolutions are achieved when the homeowner is involved in every step of the process. Our counselors give clients the tools and guidance to understand, complete and deliver the necessary paperwork.

No, we are not lenders and cannot refinance loans.

No, at this time we are unable to provide loans or rescue funds. We do, however, work with partners in the community who can provide hardship funds for clients.

Our counselors will explain all the tools available to prevent foreclosure and put the client in touch with the right department at their mortgage company to explore the options that exist.

Our counseling sessions generally last between one hour and 90 minutes.

Yes, you can call 1-844-926-6632 or 303-202-6340 to set up an appointment.

2250 Eaton St., Suite B,
Denver, CO 80214

Main Phone Number: 303-202-6340
CHC Phone Number: 844-926-6632
Brothers Property Management:
TTY 711

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