Thank you for your interest in Brothers Redevelopment!
Position: Bilingual TRUA Representative
Department: Temporary Rental and Utility Assistance (TRUA, 177)
Reports to: Grants & Special Projects Coordinator
Work Schedule: Generally, 8 a.m. to 4:30 p.m., Monday through Friday, some evening and weekend hours required.
FLSA Status: Full Time/Exempt
Description: Bilingual TRUA Rep
In November 2017, Brothers Redevelopment started administering the TRUA program, funded entirely by the City and County of Denver. This program allows low-income Denver households to access up to six months of rental assistance and up to $1,000 of utility assistance. The ultimate goal is to mitigate displacement by assisting low- and moderate-income residents experiencing a housing crisis maintain stability in the time that it might take to find alternative housing. The TRUA representative will determine eligibility, provide short-term advocacy and case management to each applicant, process financial assistance and help them develop a plan to find and sustain safe and long-term housing. This program is guaranteed through December 2019.
TRUA Admin: Essential Duties and Responsibilities:
Bilingual Spanish Required. The ideal candidate will have a passion for client advocacy and must work well in a fast-paced environment. The candidate must be able to communicate effectively with many audiences, including clients, landlords and partnering agencies. Candidate also must possess the ability to prioritize and manage multiple tasks simultaneously as well as work in a team environment, effectively troubleshooting when problems arise. Candidate must be proficient using computers (Microsoft Office & Outlook). Candidate must possess strong communication skills, both in speaking and writing, to best represent the agency in interactions with employer/employee groups, professional groups, and public interest groups.
Bachelor’s degree is required. A minimum of at least one year of case management experience with demonstrable delivery of exceptional customer service both in person and over the phone. Candidate should have a broad knowledge of and experience using computers, word processing software, database and spreadsheet applications, as well as online data systems/platforms.
The work is primarily sedentary. Work may require some lifting, bending, stooping and carrying of light items such as papers, mail and files. It will also require some walking and standing. On occasion, there will be travel to and from meetings away from the worksite, which may entail carrying materials and driving a motor vehicle. Additionally, occasional evening and weekend event participation will be required.
The work is performed in an office setting.
Brother’s Redevelopment- Our Mission
Established in 1971, Brother’s Redevelopment provides housing and housing- related services for the Colorado’s low-income, elderly and disabled residents.
Brother’s Redevelopment- Our Strategy
Fulfill our mission by growing sustainable revenue streams, developing advantageous alliances and creating a compassionate and sustainable organization.
Information for Contractors:
The Home Modification and Repair Department at Brothers Redevelopment actively hires qualified subcontractors in order to provide needed repairs and services for our client base. All contractors must possess required city and trade-specific licensing and insurance. Contractors who are approved for the program must sign an affidavit testifying they do not knowingly hire undocumented immigrant employees.
Interested contractors should provide at least four references from clients from the last three year and current W-9 documentation. For more information on opportunities with Brothers’ housing-rehabilitation programs and how to apply, call: HMR Manager Jason McCullough, 303-726-9331, email@example.com.