For more than four decades, 65-year-old Patty Higgins has built her life in the Colorado Springs area, residing in the same house where she raised her now-adult daughter.
In the midst of her longstanding connection to her Colorado Springs home, Higgins found herself facing challenges due to health issues, including back surgeries, severe balance problems, and the aftermath of a serious neck surgery.
“I had fallen a few times and broken bones, but a fall I had in the shower was really bad,” said Higgins. It was during this challenging time that she discovered the CAPABLE Program through Brothers Redevelopment.
Higgins initially sought assistance for a simple grab bar installation in her shower but soon discovered that CAPABLE offered much more. Through an ad she encountered, Higgins connected with Brothers Redevelopment and was introduced to the comprehensive services provided by CAPABLE. The program, designed in collaboration with the Colorado Department of Health Care Policy and Finance and the CAPABLE National Center at Johns Hopkins School of Nursing, focuses on empowering individuals to “age in place” or “age in community.”
CAPABLE engages participants through a series of 10 visits over four to six months, led by an occupational therapist, a registered nurse, and a maintenance technician. The unique aspect of CAPABLE lies in participant-driven goal setting, ensuring that each individual actively shapes their journey toward increased mobility, function, and capacity to live independently.
Motivated by the desire for a grab bar in her shower, Higgins became an active participant in CAPABLE. Beyond her initial goal, the program addressed various aspects of her life, including safety measures, pain management, and overall well-being. Higgins expressed gratitude for the compassionate and respectful approach of the CAPABLE team.
“It didn’t feel like somebody is coming into your home. I never thought I’d find myself in need, and to have to have people come into my home,” she said. “It was so great because they respected my space and understood where I’m coming from with things. Instead of telling me what to do, they asked me a bunch of questions, and we worked together really well as a team.”
Higgins set mobility and pain management goals, such as finding effective ways to manage pain through heat. The program facilitated practical solutions tailored to her needs, including the installation of grab bars, a blood pressure cuff, and other assistive technologies like an electric kettle upstairs near her bedroom, so that she can avoid using stairs.
CAPABLE has significantly impacted Higgins’ life, allowing her to move around her house with ease. The new tools provided through the program have not only enhanced her physical well-being but also lifted her spirits.
“They really benefited my spirit and made me feel worthy. It gave me some dignity,” said Higgins. “The assistance technology was perfect, and it was in line with my life.”
As we strive to empower individuals to age in place, the CAPABLE Program has consistently demonstrated its effectiveness.
In a survey with 23 program participants, clients were asked to rate various aspects of their general pain on a scale of one to five. On average, a significant improvement was observed, with participants’ pain perception scores decreasing from an average of 17.61 (pre-program participation) to 12.39 (post-program participation).
Furthermore, clients demonstrated enhanced confidence in fall efficacy, which measures the perceived self-efficacy to perform daily activities without falling. This confidence increased from 71.91 to 80.61 after completing the program, with 100 being the maximum confidence score attainable.
Additionally, CAPABLE participants exhibited improvements in the area of depression. Using the PHQ-8 scale, a valid diagnostic and severity measure for depressive disorders in large clinical studies, our team found a notable reduction in clients’ depression rates by more than one point.
Brothers Redevelopment offers the CAPABLE Program to Coloradans living within south Colorado Springs, Park, Teller, Pueblo, and El Paso County. Those interested in participating in the service can find more information at https://brothersredevelopment.org/capable/.
“I was at a real hard time in my life when I was introduced to CAPABLE, because I felt defeated. It was hard to accept there were certain things that would never change — but this program made me feel more capable to manage all that,” said Higgins. “I hope people pay attention to this, and I bet there will be a lot of results like me.”
Brothers Redevelopment is pleased to announce that it has been awarded $400,000 from the Colorado Department of Law to combat housing instability in Colorado.
This funding will further support Brothers Redevelopment’s financial counseling services through its statewide housing helpline, Colorado Housing Connects (1-844-926-6632), by pairing financial coaching and counseling with existing programs that provide funds for rental and mortgage assistance.
Financial coaching empowers people to make smart decisions with money, overcome financial obstacles, and build a secure financial future. Customized to individual needs, financial counseling strategies are culturally sensitive, focused on outcomes and data, and administered by skilled professionals. In 2023 alone, Brothers Redevelopment provided financial counseling services to 196 Coloradans.
“We are honored to receive this funding and support from Attorney General Phil Weiser, the Colorado Office of Financial Empowerment, and the Colorado Department of Law. This funding will allow us to further our mission of providing essential support to individuals facing housing instability,” said Brothers Redevelopment President Jeff Martinez.
It’s not the first time that Brothers has teamed directly with the Colorado Attorney General’s Office to address the state’s most pressing housing challenges. During the foreclosure crisis of the early 2000s, the Attorney General’s Office served as a significant collaborator with the Brothers Redevelopment-managed Colorado Foreclosure Hotline — working together to resolve consumer complaints, identify predatory lenders and financial scammers. Brothers and the AG’s Office even teamed on an advertising campaign to encourage struggling homeowners to seek help.
As foreclosures have waned, Colorado Housing Connects has operated in partnership with the state through Brothers Redevelopment, offering a range of housing services to prevent evictions and foreclosures. Alongside financial counseling, Colorado Housing Connects provides vital eviction prevention services, ensuring immediate assistance. Additionally, for homeowners seeking guidance, Colorado Housing Connects offers HUD-approved housing counseling services to halt foreclosures.
Catering to a diverse range of inquiries, including renters, landlords, first-time homebuyers, older adults, individuals with disabilities, and those with fair housing concerns, Colorado Housing Connects logged over 47,700 contacts from Coloradans seeking housing assistance last year.
“This grant will supplement our efforts to empower neighbors statewide to achieve financial stability and secure housing,” said Colorado Housing Connects Director Patrick Noonan. “When families understand and control their finances, they unlock possibilities and reach new heights.”
Since 1981, Brothers Redevelopment has been a stalwart provider of financial counseling to Coloradans across the state. The agency’s financial counseling and coaching services offer personalized plans to navigate financial crises, develop strategies for self-resilience and stability, build credit, and identify resources for budget relief.
To learn more about Colorado Housing Connects or to submit an inquiry, visit coloradohousingconnects.org or call 1-844-926-6632.
2023 was a year of groundbreaking initiatives, colorful transformations, and unwavering support for our community from Brothers Redevelopment.
We started the year with ambitious goals, fueled by our belief that everyone deserves a safe, decent place to live. We ventured into uncharted territories as we proudly unveiled Valor on the Fax — the nation’s only affordable housing community crafted for individuals with acquired brain injuries or related disabilities. And we tackled complex housing challenges head-on. From aiding those on the brink of housing insecurity to assisting older adults in maintaining their homes through essential repairs and modifications, we navigated through complexities with dedication and compassion.
The 42,277 individuals we had the privilege to serve this year are far more than mere statistics. They are families who got to keep their housing, individuals rediscovering hope and purpose, and older adults enjoying an enhanced quality of life.
As always, we at Brothers Redevelopment are thankful for the support of our partners, volunteers, donors, and others who allowed us to move onward and upward in 2023. Here’s a glimpse into some of the highlights that made our year so special.
Unveiling Valor on the Fax: A Milestone Celebration for Affordable Housing and Trauma-Informed Design
A cornerstone of our year was the May unveiling of Valor on the Fax where our dedicated team, community leaders and valued partners/supporters gathered to celebrate the opening of the community.
TV cameras swarmed the rooftop patio of Valor to document the incredible milestone in Colorado’s housing landscape as figures like Brothers President Jeff Martinez, Brain Injury Alliance of Colorado CEO Kate Kerkmans, and others took center stage, articulating the pressing need for this revolutionary affordable housing complex. Shortly after, crowds swarmed to the front of Valor where Martinez and others finally cut the ribbon to open the new, 72-unit building.
Valor on the Fax, located at 7900 E. Colfax Ave., is the result of a collaboration between Brothers and the Brain Injury Alliance of Colorado. The supportive housing community provides services to tenants, their families, and providers while employing trauma informed design — meaning the building was designed to reduce symptoms of brain injury.
Our tenants at the community receive comprehensive services from the Brain Injury Alliance of Colorado, like resource navigation, job training, and recreational and wellness activities. Tenants also receive housing resources from Brothers like rent and utility assistance, homebuyer classes, and much more.
Brothers Property Management Expands Affordable Housing Impact Across Colorado, Welcoming New Communities in 2023
Our commitment to affordable housing reached new heights this year that extended beyond the opening of Valor on the Fax, thanks to our dedicated staff at Brothers Property Management.
This past year, Brothers Property Management’s portfolio has grown to offer more than 1,000 affordable units to families, youth experiencing homelessness, low-income older adults, and other Coloradans in need of affordable housing. In 2023, we were awarded new property management contracts to manage additional affordable housing communities in Aurora, Boulder, Denver, Lakewood, and Colorado Springs.
Notable new communities Brothers Property Management began overseeing this year include Alameda View Apartments, Greenway Flats, and SPARKwest.
Alameda View Apartments — located at 15501 E. Alameda Parkway in Aurora — is a 116-unit, Low Income Housing Tax Credit family community. Meanwhile, Greenway Flats at 31 W. Las Vegas St. in Colorado Springs holds 65 units of permanent affordable housing for chronically homeless men and women. And finally, SPARKwest in Boulder at 3215 Bluff St., boasts 45 units of permanent affordable housing.
Looking ahead, Brothers Redevelopment is preparing to bring a permanent supportive housing community to Arapahoe County that will provide housing and services to unhoused clients of the 18th judicial district problem solving courts, the Arapahoe County Pretrial Mental Health Program, Diversion clients of the 18th Judicial District Attorney’s Office, the Probation Mental Health Program, Project SAFER, Veterans Treatment Court, jail re-entry, and defendants being restored to competency.
Paint-A-Thon and Home Modification and Repair Services Continue to Thrive
With every house we paint and every repair/modification we conduct, we’re not just enhancing physical spaces — we’re creating havens where families flourish and individuals thrive.
Thanks to the work of 2,621 volunteers, our Paint-A-Thon Program transformed 116 houses for low-income/disabled older adults in need. That is the most houses we have painted since 2019 when we also completed 116 projects through the service.
Simultaneously, our Home Modification and Repair Program expanded its reach into new jurisdictions, including Firestone, Boulder County, and beyond. This program, the longest of its kind in Colorado, is a vital force in preserving the homes of our older adults, allowing them to age gracefully. We completed 515 repairs/modifications in 2023, saving our clients more than $2 million.
CAPABLE consists of time-limited services in a series of visits from an occupational therapist, a registered nurse, and a technician from Brothers who work in collaboration with the program participant. Over a four-to-six-month period, these individuals visit the participant’s home.
A key component of this approach is having the participant drive the goal setting. The participant brainstorms strategies with team members to arrive at preferred ways to reach goals. Each action builds on the previous visits and focuses on the participants’ capacity to function at home.
For many Coloradans, the thought of paying rent or mortgage brought anxiety and fear due to inflation, soaring housing prices, and the end of several pandemic-born assistance programs. But thankfully, our most vulnerable neighbors knew to turn to a valuable resource that has served the community through crisis after crisis.
Our statewide housing helpline, Colorado Housing Connects (1-844-926-6632), continued to show its value by serving 31,704 people in 2023. Our dedicated housing navigators and housing counselors connected clients to financial assistance, eviction/foreclosure prevention resources, and much more in 60 of Colorado’s 64 counties.
Through a variety of in-house resources, Colorado Housing Connects strived to advance housing stability throughout the state. We offered housing classes to help residents understand how to find affordable housing, eviction prevention webinars, and homebuyer education workshops. And we also provided tenant-landlord mediation assistance to nearly 600 households in Adams and Denver counties, helping to divert parties away from court-sanctioned eviction proceedings and to work toward mutually agreed alternatives between renters and landlords.
Outside of the incredible achievements by our Colorado Housing Connects team, our rental/mortgage assistance team worked tirelessly to distribute financial assistance to struggling Coloradans.
This year, Brothers provided nearly $9 million in rental, mortgage, and utility assistance to renters and homeowners throughout the state. We administered funds for several rental/mortgage assistance programs, including the City of Denver’s Temporary Rental and Utility Assistance Program and the City’s Foreclosure Financial Assistance Program. Additionally, our commitment extended statewide, contributing financial assistance to Coloradans offered through Colorado’s Emergency Rental Assistance and Emergency Mortgage Assistance programs.
We know rental/mortgage assistance is more than just that — we are assisting livelihoods and creating housing stability for all Coloradans.
Empowering Lives, Unlocking Savings: Brothers’ Aging in Place Program Redefines Well-being for Older Adult Households
This year, the Aging in Place Program has orchestrated an impressive $1,481,725 in cost savings, redefining well-being for our older adult clients. This figure captures the monthly benefits and services seamlessly provided to clients, resulting in a remarkable cumulative savings.
At the core of this service is the commitment to connect older adults with invaluable resources such as Medicaid, Social Security, food assistance, and rental/mortgage aid. These benefits and services, inherent rights for our clients, often eluded their grasp due to a lack of information. By bridging this knowledge gap, our program not only unlocks essential resources but more significantly, empowers older adults to claim the financial support they rightfully deserve. In doing so, Brothers’ Aging in Place Program stands as a beacon of empowerment, ushering in awareness, accessibility, and substantial savings for the older adults we proudly serve.
Brothers Redevelopment’s Visionary Path Forward: Unveiling the 2022-2027 Strategic Plan for Holistic Housing Solutions Across Colorado
To kickoff 2023, Brothers released its 2022-2027 Strategic Plan, outlining four strategic priorities and fulfilling our vision of employing a holistic approach to eliminating barriers to stable housing for low-income community members, older adults and people living with disabilities across Colorado.
The strategic priorities of the plan include:
Growing a strong and stable presence across Colorado by responding to housing needs along the I-25 corridor; working with state and local leaders to identify gaps in services across the state; and focusing on housing challenges that Brothers is positioned to address.
Serving our neighbors through reliable and innovative programs by expanding in the provision and development of affordable housing; expanding the number of units that Brothers Property Management oversees to maximize revenue and build out the department’s capacity to facilitate growth and complexity in the portfolio; identifying opportunities for Brothers program expansion that will lend to enhance service provision and spur new opportunities for future funding/revenue; continuing to build and maintain capacity for strong stewardship; and helping marginalized and excluded communities gain access to stable housing.
Broadening our funding base by focusing on self-sustaining programs and diversifying our grants base and other funding sources.
Investing in and recognizing our team by increasing unifying activities for our staff; providing flexibility to accommodate varying employee needs in a changing workplace; and committing to inclusivity.
This new plan takes into account and builds upon the tremendous organizational growth and trends we’ve experienced since 2017 to lead us into a new era of impact that will see Brothers help tens of thousands of Coloradans in the near future.
The planning process was the most comprehensive of its kind in Brothers Redevelopment’s 52-year history and was meant to incorporate the views of various stakeholders to guide the implementation of our mission. Each priority has individual goals and metrics to measure progress. Those metrics will be evaluated with our Board of Directors monthly to ensure we are on track to meet the priorities of the plan and identify any areas of improvement.
The holiday season is a time to gather with loved ones, share festive cheer, and create cherished memories. But for many, the financial burden of the holidays can cast a shadow over this joyous period.
Amid the hustle and bustle of gift-giving and holiday celebrations, it can be easy to overlook a looming rent date. If you find yourself struggling to make ends meet during this time, it’s important not to panic. There are several resources and strategies available to help you navigate challenging financial situations.
To provide expert guidance, Colorado Housing Connects (1-844-926-6632) Program Director Patrick Noonan answered common questions on managing rent payments during the holiday season. Here’s what he had to say.
With the holiday season approaching, many people may find themselves facing financial challenges. In your experience, what are some common reasons people struggle to pay their rent during this time?
After the holidays, it is common for us to hear from more people in need of help. There is a lot of pressure for families to spend more money around the holidays on gifts, food, and travel. Our clients also report earning less because they may lose hours at work during the holidays. It is tempting to spend on holiday expenses and want to figure it out later. However, too many people get burnt this way and find themselves struggling to make rent in January.
There are a number of things people can do to avoid this pitfall. For example, there are holiday food and toy drives that can help avoid overspending. There are also resources that can help with saving on other expenses like internet. If you can’t find ways to cut on holiday expenses, it can be helpful to figure out ways to increase your income during this time. Seasonal or gig work could be a good option. For resources to help with food and toy drives, low-cost internet programs, or workforce support, don’t hesitate to reach out to speak with one of our housing navigators or search on https://www.211colorado.org/.
If someone realizes they won’t be able to pay their rent, what are the first steps they should take in seeking assistance?
If someone is worried about paying their rent, they need to reach out for help as soon as possible. While financial assistance can be limited, it is critical that they explore their options immediately. Clients can find relief by seeking rental or utility assistance, working with a tenant-landlord mediator, learning about their rights through an eviction prevention legal workshop, or by seeking legal services. Clients can learn more by reaching out through our website https://coloradohousingconnects.org/renters-im-facing-eviction-and-need-help-with-my-rent/ or calling us at 844-926-6632.
How important is it for individuals to communicate with their landlords about their financial difficulties?
A landlord is much more likely to work with a tenant experiencing a hardship when the tenant proactively communicates with the landlord. The earlier on a tenant starts this conversation, the more time they will have to work with their landlord on a resolution. Some tenants are able to negotiate a payment plan. If a tenant needs help communicating with their landlord, Brothers Redevelopment can provide free mediation in Adams and Denver Counties. Tenants in other counties that receiving certain public benefits may also be entitled to free tenant-landlord mediation.
In situations where individuals are facing possible eviction, what legal considerations should they be aware of?
It is important for tenants to know they have rights throughout the eviction process. If you receive a notice that your landlord is starting the eviction process it doesn’t mean that you need to move out right away. Take a deep breath and take some time to understand your rights. Consider attending one of our monthly eviction prevention workshops or seek legal aid.
What role does Colorado Housing Connects play in providing support to those struggling with rent payments?
Colorado Housing Connects can help point people to rent and utility assistance programs that may support those struggling to make ends meet. These resources change regularly, so it is important to reach out to get the latest information on what might be available. We offer support through tenant-landlord mediation in Adams and Denver Counties. You can also attend one of our monthly eviction prevention legal workshops. There are also a bunch of other resources available that our navigators can refer you to so you can meet your basic needs and breathe easier.
Beyond immediate assistance, what advice do you have for individuals to work towards more sustainable, long-term solutions for their housing and financial stability?
If you’re worried about affording your rent on an ongoing basis, we host regular affordable housing search workshops. We’ll talk about resources like subsidized housing, tax credit housing, affordable homeownership programs, and home sharing among other things. You can also meet with one of our housing counselors to assess your situation and learn what might be the best fit for you.
What final words of advice or encouragement would you like to share with individuals facing difficulty paying rent?
It can be natural to panic or shutdown. It is important to take a deep breath and reach out for help. There are a number of things someone can do to avoid an eviction. Our navigators are happy to help you discuss your options.
Joseph and Mary Lucero have lived in their cherished Southwest Denver home for nearly 60 years.
The couple has been married for an impressive 65 years and met by the luck of the draw. Joseph grew up in Northern Colorado while Mary grew up in the southern region of the state before their paths eventually crossed.
As they’ve navigated the journey of life together, the Luceros nurtured and raised three children, forming the cornerstone of a family foundation. However, the passage of time has presented its inevitable challenges, mirroring the experiences of many older adults we hear from in our community.
At 87 years old, Joseph finds himself grappling with diminishing vision, while Mary relies on a cane for mobility. In tandem with their own aging process, their cherished home has weathered the years. Their home’s exterior paint was showing signs of wear and tear, and the couple needed home modifications to ensure that they could safely exit and enter their house.
Thankfully with the help of their daughter, the Luceros learned of Brothers Redevelopment’s services from a neighbor whose house was painted through our Paint-A-Thon Program. So, over the summer, a team of volunteers from Shamrock Painting came to the Lucero home armed with paintbrushes and paint, ready to give the house a fresh, new look. Shortly after, Brothers Redevelopment’s Home Modification and Repair Program installed a brand-new ramp for the couple to easily enter their home.
“Our quality of life changed,” said Joseph. “We have an easier walk into the house, and we don’t have to worry about the house looking like it was going to come down. The volunteers did such a wonderful job, and we’ve been receiving compliments from every direction.”
The Lucero’s story speaks to the transformative power of community support and organizations like Brothers Redevelopment. Our commitment to ensuring older adults can age comfortably in their own homes is not just a mission statement but a tangible reality, seen in the smile of Joseph and Mary as they enjoy the renewed vibrancy of their home.
“We love the work Brothers Redevelopment did, and we can’t thank them enough for it,” said Mary.
Recognized as an impressive nonprofit transforming the face of Denver and beyond, Brothers Redevelopment is pleased to announce that it has been honored as a winner of Denver Business Journal’s 2023 Partners in Philanthropy awards program.
Denver Business Journal’s Partners in Philanthropy awards program honors nonprofit organizations working to make the city, state, country, and world a better place. The program also recognizes businesses going above and beyond to support area nonprofits through donations, volunteer work and partnerships. Brothers Redevelopment and the other 21 Partners in Philanthropy winners will be recognized at the Partners in Philanthropy Awards Breakfast on Dec. 7 at the History Colorado Center.
“We are deeply honored to receive the Partners in Philanthropy award from Denver Business Journal, a testament to the unwavering commitment of Brothers Redevelopment to transform communities and make a lasting impact. This recognition underscores the collective efforts of our dedicated team, partners, and supporters who share our vision of creating positive change in Denver and beyond,” said Brothers Redevelopment President Jeff Martinez. “As we celebrate this achievement, we remain steadfast in our mission to enhance lives and build a better future for Coloradans.”
In its 52-year history, Brothers Redevelopment has grown to serve nearly 30,000 Coloradans annually through housing provision and housing programs. As an affordable housing developer and provider, Brothers Redevelopment owns and/or manages 24 affordable housing complexes across the metro area and Colorado Springs, offering housing to low-income families, older adults, those who experienced homelessness, people with disabilities, youth, and others.
Brothers Redevelopment works to address housing instability through a variety of other resources, including eviction prevention and rental assistance, homebuyer and financial capability counseling, home repair services, senior service provision, and much more.
Some of the agency’s biggest successes in 2022 and 2023 include:
Completing a landmark affordable housing development —Valor on the Fax — a 72-unit permanent supportive housing community along East Colfax for Coloradans with an acquired brain injury or related disability.
Preventing evictions for 357 households.
Providing mediation services to 300 residents to find amicable solutions to tenant/landlord issues.
Helping 169 homeowners get caught up on their mortgages.
Administering $6.2 million in rent and mortgage assistance funding and connecting tens of thousands of people to vital housing resources and information through its Colorado Housing Connects (1-844-926-6632) helpline.
Helping over 3,000 older adults remain in their homes by providing health and accessibility-related home repairs/modifications, exterior painting, and crucial information and assistance.
All this work is possible thanks to strong, long-standing partnerships between Brothers Redevelopment and many for-profit organizations that complete the agency’s work and help implement its mission.
In particular, Huntington Bank — a corporate and organization winner in the 2023 Partners in Philanthropy awards program — is a key partner for Brothers Redevelopment in the implementation of the agency’s mission.
Over the past few years, Huntington has supported Brothers Redevelopment in various ways, including volunteering for the Paint-A-Thon Program and providing financial education at the nonprofit’s affordable housing communities in Westminster and Denver. Additionally, Jim Tanzillo from Huntington serves on Brothers Redevelopment’s Board of Directors.
Other partners in the community that support Brothers Redevelopment’s mission include the Colorado Division of Housing, the City and County of Denver, Tierra Colectiva, CHFA, Enterprise Community Partners, Fax Partnership, DRCOG, Colorado Legal Services, the City of Colorado Springs, Family Promise, NextFifty Initiative, and many others.
Make sure to follow Brothers Redevelopment’s social media pages in the coming weeks to see photos from the Partners in Philanthropy Awards Breakfast.
Brothers Redevelopment is bringing tenants and landlords together to resolve common lease disputes and to prevent evictions.
Qualifying Coloradans facing eviction are entitled to mandatory mediation at no cost, due to a bill passed by state lawmakers earlier this year. Colorado tenants facing eviction may qualify for mandatory mediation if they receive Supplemental Security Income, Social Security Disability Insurance, or cash assistance through the Colorado Works Program. Tenants are required to notify their landlord if they receive related benefits. Some exceptions apply including for tenants living in a home where the landlord owns less than six units.
Brothers Redevelopment offers free tenant/landlord mediation services in Denver and Adams counties. Our Denver tenant-landlord mediation program serves for all manner of housing disputes, including maintenance issues, lease disputes, security deposit disagreements, and more. Meanwhile, our Adams County tenant-landlord mediation services focus on diverting parties away from court-sanctioned eviction proceedings and to work toward mutually agreed alternatives between renters and landlords — including rental assistance, payment plans, lease compliance, and other solutions.
Mediation is an effective, confidential tactic that can both protect housing for those facing eviction as well as save landlords time and money. Tenants who can benefit from our tenant-landlord mediation services include Coloradans concerned about paying rent, renters who are worried that rental assistance won’t come soon enough, and those who are experiencing lease disputes or violations. Landlords who can benefit from our mediation services include those concerned about the costs associated with filing and completing an eviction, unit vacancy, turnover expenses, and the price of providing mediation.
“Through Brothers Redevelopment’s tenant-landlord mediation services, we are not just resolving disputes; we are fostering understanding and collaboration. Our aim is to bring tenants and landlords together, turning potential conflicts into opportunities for shared solutions,” said Colorado Housing Connects Program Director Patrick Noonan. “The recent legislation supporting mandatory mediation for qualifying Coloradans is a major change to the eviction process, and it’s critical tenants and landlords alike understand what this means. We believe in the power of mediation—confidential, effective, and transformative—to reach solutions that can de-escalate an eviction or housing conflict.”
Eviction filings have surged in 2023, surpassing pre-pandemic levels. The Denver Post reported that more than 9,200 Denver households have faced an eviction filing already this year — higher than the entirety of last year. The city is on track for more than 12,000 filings by the end of the year, the most since at least 2008.
Renters facing eviction, or landlords interested in learning more, should reach out to Colorado Housing Connects (1-844-926-6632) to speak to one of our navigators who will help walk them through resources as it relates to rental assistance and opportunities to participate in free tenant-landlord mediation.
As Brothers Redevelopment’s leadership and staff began the process of working on our strategic plan in 2022, it became clear that the way we connect our team to our mission had changed.
The pandemic, along with explosive growth in our programming, made it clear that moving forward, it will be essential to bolster our culture and re-invigorate a mission-minded team.
We are dedicated to creating a positive, healthy working environment. And part of achieving that mission is ensuring that we maintain an open-door policy to leadership, HR and colleagues, and to ensure management has the training to successfully lead teams working in remote, hybrid and in-person environments. That’s why earlier this month, our program directors and managers participated in a formal harassment prevention training for supervisors and managers.
The training session was led by an Employers Council attorney and delved into crucial aspects of fostering a respectful workplace. Our management explored topics such as harassment and hostile work environments, behavioral boundaries in the workplace, and management’s role in preventing harassment. The sessions were enriched with insights into laws governing various forms of harassment, real-world case studies, and practical strategies for identifying and addressing inappropriate behaviors. Our management team emerged not only equipped with the legal knowledge necessary for compliance but also armed with tools to cultivate a workplace that values respect, inclusivity, and professionalism.
Earlier this year, Brothers Redevelopment’s staff also participated in a diversity, equity and inclusion training which covered topics like benefits of diversity, unconscious bias, inclusion, micro-aggressions, and more. By proactively investing in the development of our team, we are confident in our ability to uphold our mission and to strive for a future where our positive, healthy working environment is a catalyst for transformative change in the communities we serve.
“We believe that fostering a respectful workplace is not just a legal obligation — it’s the right thing to do. By equipping our team with the tools and insights necessary to create an environment where respect, inclusivity and professionalism thrive, we are confident in our ability to continue to make a positive impact in the communities we serve,” said Brothers Redevelopment President Jeff Martinez.
When the COVID-19 pandemic upended lives in March 2020, the City of Denver began housing some people experiencing homelessness in hotels amid concerns about health risks in group shelters.
But as federal COVID-19 emergency funding dwindled, the city faced the challenge of discontinuing hotel placements for those vulnerable to the virus, leaving many without a place to turn. Amid this transitional period, some of the individuals formerly accommodated in hotels received housing vouchers, marking the beginning of a crucial phase in their journey toward traditional housing. That’s when Brothers Redevelopment’s Landlords Opening Doors Program emerged as a lifeline, dedicating itself to assisting these individuals in securing stable housing solutions.
Thanks to the work of our landlord recruitment specialists, Brothers Redevelopment successfully housed 83 people with housing vouchers who had been living in hotels since the start of the pandemic. In total, our Landlords Opening Doors Program has already found housing for 193 people in 2023 — surpassing the 180 people we found housing for in 2022.
The Landlords Opening Doors Program helps residents with housing vouchers find housing by working with landlords and property management companies. Our clients receive housing vouchers through the Colorado Transitions Program, which assists select members of Health First Colorado (Colorado’s Medicaid program).
“Our mission at Brothers Redevelopment’s Landlords Opening Doors Program goes beyond housing; it’s about restoring dignity and hope. With 193 individuals already finding homes in 2023, we’re breaking barriers and redefining what’s possible,” said Senior Landlord Recruitment Specialist Anne Pierce. “We’re not just opening doors — we’re paving pathways to a brighter future for those in need.”
The Landlords Opening Doors Program’s success is a testament to our collaborations with landlords, property management companies, and organizations throughout the state. Pierce also attributes the success to strategic factors, including the opening of additional housing buildings and the expansion of the program’s staff earlier this year.
Colorado’s only statewide housing helpline — Colorado Housing Connects (1-844-926-6632) — is hearing from more Coloradans in need of housing assistance more than ever before in the housing helpline’s 17-year history.
For thousands of callers, the assistance is urgent as they face an eviction or foreclosure due to falling behind on their rent or mortgage. In August, 8,073 inquiries were submitted to Colorado Housing Connects for housing assistance. Eviction prevention continues to represent the dominant need from Colorado Housing Connects’ clients followed next by affordable housing and tenant-landlord issues.
Still other callers are desperately searching for affordable housing as rents and inflation continue to climb across the state. Older adults are calling for urgent repairs that can help them in stay in their homes as winter approaches.
“It’s tempting to think that the upheaval of the pandemic is receding. The spike in calls for help we’re receiving says otherwise,” said Colorado Housing Connects Program Director Patrick Noonan. “It’s more desperate than ever before for a lot of the families we hear from. The threat of homelessness and displacement looms large for far too many people. Our team works incredibly hard to respond with the compassion and insight our clients need to make it through this influx of instability. It will only get more difficult for those struggling to make ends meet as student loan payments resume.”
The more than 8,000 inquiries represent a 60% increase in clients reaching out to Colorado Housing Connects compared to August 2022 when the housing helpline received 5,047 inquiries. Last month, 66% of inquiries submitted to Colorado Housing Connects were from Colorado renters seeking eviction prevention resources and rental/utility assistance.
The recent numbers even surpass those that the helpline received during the height of the Great Recession, when foreclosures reach an all-time high in Colorado. At that time, calls peaked at just over 4,000.
“Our goal is to maintain our capacity to help during this current crisis,” Noonan said. “People are desperate.”
Often working in partnership and collaboration with several state and local agencies, Colorado Housing Connects has been a beacon of hope for Coloradans during troubling times. Since the pandemic began, the CHC navigators have been focused on preventing evictions by connecting Coloradans rental and mortgage assistance and other long-term sustainable solutions, informing residents about the eviction process and their rights, and by connecting residents to legal referrals.
Brothers Redevelopment, the housing nonprofit that operates Colorado Housing Connects, offers a variety of other resources to struggling renters including Denver’s Temporary Rental and Utility Assistance Program. Since 2018, Brothers has administered more than $10 million in rental and mortgage assistance to neighbors across the state.
Those who are behind on rent or facing eviction are encouraged to contact Colorado Housing Connects to speak to an eviction prevention expert, apply for rental assistance, and to seek assistance with life’s other needs like food, medical needs, employee assistance, and more.
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