Temporary Rental and Utility Assistance (TRUA) for Denver residents

Home » Temporary Rental and Utility Assistance (TRUA) for Denver residents

Brothers Redevelopment is teaming with the City and County of Denver to provide temporary rental and utility assistance (TRUA) to eligible residents.

The TRUA program assists Denver residents who are facing a housing crisis or hardship because of circumstances beyond their control. The financial assistance aims to prevent displacement or eviction. The grant also can help residents stabilize their housing situation or gain time to find alternative housing. Residents who are facing disconnected services may receive money to make utility payments.

The program is temporary assistance for residents facing a crisis they can document or demonstrate.  TRUA pays a portion of the amount needed to bring residents current with their required payments.

TRUA, which kicked off Nov. 1, 2017, has seen a big response. To inquire about the program, eligibility and application for assistance, Denver residents should:

  • Call the city’s 311 helpline and press 6. City staff will ask a few quick questions, such as your ZIP code, before directing you to Brothers or another nonprofit that administers the program.
  • Or call 1-866-432-8435 (HEATHELP)
  • Or visit www.denvergov.org/LEAP for more information about LEAP (Low-income Energy Assistance Program).

TRUA applicants will have to provide:

  • Proof you are a City and County of Denver resident for a period of more than 60 days
  • Proof of household income (cannot be more than 80 percent of area median income*)
  • Information about the cause of the housing shortfall and financial need
  • Government-issued photo identification
  • Supporting documents as requested by a housing counselor or navigator

Applicants must complete the application form and send it back as directed. Applications will not be processed until completed with all required information and documentation.  A housing counselor or navigator will contact you regarding the status of your application. If  approved for rental/utility assistance, payment will be made directly to the landlord or utility provider within 48 working hours.

*The city/HUD has set 80 percent of area median income:

  • 1 person, $50,350
  • 2-person household, $57,550
  • 3-person household, $64,750
  • 4-person household, $71,900